DiaBiz
DiaBiz is a newly released corpus of Polish call center dialogues including phone-based interactions in several business It currently contains:
- 4,036 conversations amounting to 410 hours and over 3.2 million words
- dialogues between 5 professional call-center agents and 191 participants as customers
- data from 9 business domains with high commercial demand for conversational analytics and automation solutions
- dialogues based on 251 real-life interaction scenarios.
Current information on DiaBiz is available here.